Price Match Guarantee

At Builders' Hardware Limited, we are committed to providing you with the best prices. If you find an identical product at a lower price from a local retail competitor, including online pricing, we will gladly match it—provided the product is immediately available. This policy applies to both online and in-store purchases.

What Items Are Eligible for Price Matching?

1. Identical Product
   The item must be identical to the competitor’s product, including the same brand, model number, and color.
2. Available from a Qualifying Retailer
   The product must be available for immediate purchase from a local competitor, either a brick-and-mortar store or an online retailer. The retailer must be legally registered in Belize.
3. Standard Pricing
   Price matching is available only for items sold at regular retail prices. We do not match prices from special sales events.

How to Request a Price Match

Online Shopping

1. While browsing on our website, find a product eligible for price matching that is immediately available and identical to a competitor's product.
2. Contact our online support team by emailing us at online@buildershardwarebelize.com. Our team typically responds within minutes during business hours.
3. Provide supporting documentation that shows the competitor's price.

In-Store Shopping

1. Locate a qualifying product that is available immediately and identical to the competitor’s product.
2. Speak with the Manager on Duty at the store.
3. Provide supporting evidence of the lower price.

What Counts as Supporting Evidence?

Supporting documentation can be a physical or digital ad, an online listing, or a printed price quote. Ensure the evidence includes the item name, model number, price (clearly marked as GST inclusive or exclusive), and the name of the local retailer.

Can I Request a Price Match After Purchase?

Unfortunately, we do not offer refunds for price differences discovered after your purchase.

Price Match Guarantee Terms & Conditions

Our Price Match Guarantee does not apply to:

• Items sold by third-party sellers on other websites.
• Pricing exclusive to certain groups (e.g., loyalty offers, membership discounts).
• Competitor offers related to services (e.g., delivery, installation), pre-orders, liquidation, or hourly sales.
• Financing, trade-ins, bundles, free items, or promotions tied to gift cards or credit cards.
• Items marked as limited quantity, out-of-stock, clearance, refurbished, pre-owned, or open-box.
• Special event pricing & sales

Builders' Hardware Limited reserves the right to deny any price match request at its sole discretion. If you have any questions or would like further clarification, feel free to contact our team. We're here to ensure you get the best value for your purchase.